Business Development Assistant

Company Profile


CETRA Management Team
CETRA Language Solutions was founded in 1997 by Dr. Jiri Stejskal, a Czech émigré, who was finishing his Ph.D. at the University of Pennsylvania and was building a business as a freelance translator. When a major Philadelphia law firm contacted him about translating thousands of litigation documents from Czech into English, Jiri recruited all the Czech translators he knew and started a company under the name Central European Translations. A few years later, the company broadened its focus and began to serve corporate clients in mainstream languages. A year after that, it became a preferred provider to the US federal government and began participating in high-profile projects such as transcribing and translating Saddam Hussein’s trials. To reflect the new scope of services extending beyond Central Europe, the company changed its legal name to CETRA. In order to accommodate clients worldwide, CETRA now has offices in Pennsylvania, California, Ireland, Germany, and Korea.

CETRA’s services include translation, interpretation, sign language interpretation, website and software localization, multilingual typesetting, voiceover, and transcription for corporate and government clients in more than 200 languages.

Job Description

Job Summary

The Business Development Assistant supports the Global Business Development Manager in generating and converting leads and prospects to new clients.

Job Type

The Business Development Assistant is part-time position (20 hours/week) with potential to go full-time. This opportunity allows work-from-home.

Essential Duties and Responsibilities

Leads management
Generate leads in accordance with CETRA’s ideal customer profile for each industry
Update information (e.g., company, title, email, phone, etc.) of leads provided by marketing
Answers leads’/prospects’ inquiries received via phone, email, and website
Developing sales opportunities based on CRM data
Identify prospective clients for GBDM
Set up prospect calls for GBDM
Research and prepare information for prospect calls
Prepare quotes for prospects
Managing sales cycle in CRM
Enter contacts/leads into CRM
Follow cadence to qualify leads
Convert qualified leads into actual clients
Provision of technical information
Customize presentation templates for each lead/prospect who requires one
Compile marketing material for leads/prospects
Generate pipeline reports from BMSs and CRM
Performs other duties as directed

All requirements are subject to modification to reasonably accommodate individuals with disabilities. Requirements are representative of minimum levels of knowledge, skills and experience required. To perform this job successfully, the worker must possess the abilities and aptitudes to perform each duty proficiently.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. The Company retains the discretion to add duties or change the duties of this position at any time.


Minimum Qualifications

This job requires an Associate degree (with a concentration in business administration, marketing, advertising/sales preferred); Bachelor would be advantageous. Familiarity with CRM use, especially Salesforce, is a plus.

Other Qualifications/Skills

Key job characteristics are:

knowledge of effective sales tactics
Keen insight to identify potential clients
Experience in all aspects of client relationship management is a plus
Demonstration of solid presentation and communication skills
Flexibility to work outside of normal business hours and travel to trade shows and other events
Ability to work independently and as part of a team, an outgoing, positive and enterprising nature
Dedication to achieving assigned goals
Possession of people/prospecting skills
Ability to build relationships
Ability to maintain technical understanding of CETRA’s services

Physical Demands and Working Conditions

Normal office environment (when in the office), frequent travel, evening events.

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