Regional Account Manager - CA

Company Profile

About Signature Graphics:

Our mission is to “forge the path that others follow”, and we strive to pioneer the industry’s most innovative branding programs for our partners. We use our diverse manufacturing capabilities to produce and install vehicle wraps, retail graphics, wallcoverings, event signage, floor graphics, and more for our globally recognized clients.

Our Core Values:

We guarantee ethical, open, and accountable management and administration. Where others see hurdles, we see opportunities and never settle. We constantly set the standard for quality and measure our success by what we achieve for our clients, partners, and staff. We strive to provide a positive working environment that supports “signature” employee development and recognizes their achievements.

Embracing Inclusion and Diversity:

We at Signature understand that our employees are our most valuable asset. It is important to us that our people encompass diverse backgrounds, experiences and perspectives. Not only is this the right thing to do, but it encourages fresh ideas and thoughts that stimulate creativity and provide outstanding innovation.

Job Description

The Regional Account Manager will contribute to growing our client list and assist in maintaining business relationships. The role requires a high-level of interpersonal skills, business acumen, marketing knowledge, and technical know-how to handle calls on a broad range of “Signature” services. The ideal candidate will be working with both existing customers and qualified leads in addition to generating their own opportunities.


Responsibilities:

Engage with multiple accounts, ensuring a high-level of customer retention and satisfaction.

Provide exceptional quality consultative service.

Collaborate with the National Sales Manager and respond to potential new clients' onboarding packages.

Perform as a liaison with the clients and co-workers to identify and support needs.
Lead and direct company responsibilities for complaints and follow-ups.

Collaborate with the departments of the organization to learn the entire business to ensure optimum resolution of issues and excellent client service.

Manage incoming questions, requests, and updates from clients through inbound phone calls, and emails.

Approach each day with a keen sense of urgency.

Comprehend technology and how technology enables business productivity, efficiency, and effectiveness.

Requirements

Sales and/or Marketing experience preferred.

More helpful info: www.dadomatch.com/job