Senior Direct Sales Rep.

Company Profile

Google Fiber is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by emailing fiber-accommodation-request@google.com.

Job Description

Position Overview

The Senior Door-to-Door Sales Representative for Google Fiber is responsible for increasing the number of active paid residential customers within a market. In this role, you will be responsible for increasing customer residential subscriptions through door-to-door sales. This role reports to the local Consumer Acquisitions Manager (CAM). Google Fiber brings Fiber To The Home internet. These units are primarily residential homes, but may include multiple dwelling units (MDUs).

Principal Duties & Responsibilities

Demonstrate consistent, long-term success in meeting/exceeding monthly growth goals, promoting Google Fiber’s internet, voice, and television services and growing the residential customer base.
Update Customer Relationship Management (CRM) platforms with relevant customer information, statuses, and notes.
Build a pipeline through ongoing door-to-door interactions and conducting phone and/or email follow-up to facilitate agreements.
Partner and communicate with Google Fiber team members to ensure seamless, customer experiences.
Showcase knowledge of Google Fiber’s network and technical deployment, communicating its value to customers.
Assist managers in mentoring and training team members, fostering teamwork and community

Requirements

Required Qualifications & Skills:

High School Diploma or G.E.D
1 year of experience in sales, account management, or customer service
Valid driver's license

Preferred Qualifications & Skills

2 years of experience with sales, strategic account management, or customer service
1 year of experience mentoring and training team members in a leadership capacity
Experience in Salesforce or other industry lead management software tools, managing long-term relationships, and meeting customer care success metrics
Ability to navigate ambiguity and be dependable
Ability to speak and write in Spanish fluently
Excellent communication skill

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