Inside Sales Agent

Company Profile

Our Client, National General Insurance is approaching 100 years serving policyholders. We are a specialty personal lines company and one of the largest automobile insurers in the United States. Through our subsidiaries, we provide personal and commercial automobile insurance, recreational vehicle and motorcycle insurance, supplemental health insurance products and other niche insurance products. The company has grown tremendously over the past five years and is poised to reach greater heights in the next five years. Be part of the ride to the top!

Job Description

Our Client is searching for enthusiastic, motivated, and dedicated Inside Sales Agents to join their growing team at their Cleveland, OH office. Their high performing sales agents earn an average of $65,000 to $85,000 per year with an hourly base pay and uncapped commissions.

PRIOR SALES EXPERIENCE IS NOT NECESSARY…but the motivation and passion for being a successful salesperson is a must! We offer eight weeks of paid in-depth training and provide you with all the tools you need to be successful in inside sales. Training covers the overall Property & Casualty insurance industry; Products and Systems; and proven sales techniques to empower you for success. Don’t have your Property and Casualty License?

Not a problem…we’ll pay for you to get your P&C license! Complete our Training program and receive up to $500 in bonuses! Already have a Property & Casualty License??? Receive a $500 bonus for being licensed!

Primary Purpose:Responsible for selling Customers Property and Casualty products, based on their needs, using cutting-edge technology, providing quotes and selling policies to insureds. In addition, responsible for creating a positive relationship between NatGen and prospective customers. This position may also participate in cross-training and necessary licensing to support selling of Accident and Health products.

Essential Duties and Responsibilities:Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.Responsible for using various systems to track, gather information and answer customer inquiriesIdentify customer needs and works to meet those needs using sales tools and techniquesProvide appropriate educational informationStrive to sell the product that best meets each customer’s needsWorking in a team oriented environmentMeeting key performance metrics such as sales, productivity and quality requirementsStrive to sell the NatGen Insurance product that meets the customer's need or other products when appropriatePerform other duties as requested, including attending required meetings


Minimum Skills and Competencies:
The requirements listed below are representative of the knowledge, skill and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or general education degree (GED)Complete New Hire Technical Training Program
Active and valid Property and Casualty license or ability to acquire as part of our training program within 60 days of hire
Ability to be qualified by Department of Insurance to be appointed as a licensed sales agent by multiple insurance carriers – which may include additional criminal background and credit checks as required by the Department of Insurance
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)Demonstrates adequate/accurate typing speed while talking to the customer
Demonstrate a working knowledge of auto policies and procedures
Demonstrate thorough knowledge of underwriting guidelinesDemonstrate thorough knowledge of billing guidelines
Demonstrate professional phone etiquette
Demonstrate proficiency with Sales systemsMust possess effective verbal and written communication skillsMust perform well in high-energy, dynamic and team-oriented environments
High degree of initiative, mature judgment, and discretion

Desired Skills:
Associates or Bachelor’s degree, or equivalent customer service experience
Prior experience working with the public in a customer service or sales environment
Demonstrates the ability to make the “Human Connection” and empathize with the customers
Demonstrates the ability to negotiate in order to adequately sell the brand and product
Demonstrates basic math skills
Demonstrates strong attention to detail, organization skills, and timeliness in order to meet customer service expectations
Demonstrates the ability to think analytically
Demonstrates a high degree of dependability and motivation

Base Comp. $25,000.00
Total Comp. $70,000.00

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